Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
Simple, affordable and flexible, 3CX has inbuilt UC features included as standard. Both on-premise or as cloud-based unified communications, all on one user-friendly platform. No need to purchase add-ons or extras.
See the Status of Your Colleagues
The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
Eliminate expensive voice mail tags
Avoid unnecessary transfers of phone calls that irritate customers
Visible from all 3CX Apps: Mac, Windows, iOS, Android & web
Unified communications features – Presence
Unified Communication – VoiceMail
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.
Forward voicemails to inbox
Listen to voicemails without calling in
Faxes are received as PDF files in your email
Instant Messaging / Text chat
Allow employees to communicate together via text messaging, without the need to rely on third party internet messaging systems or give out personal phone numbers. 3CX users can send and receive text messages via the 3CX web, Windows, Mac, iOS and Android apps from anywhere – a true unified communications solution!
Chat with website visitors, real-time
Send text messages, links and more at no additional cost
Available on web, Mac, Windows, iOS & Android apps
Communicate Instantly with your colleagues via the integrated Chat feature
3CX Chrome Extension Browser
The Web Client Extension for Chrome & Edge
With the 3CX Web Client extension for Chrome and Edge, you can make and receive calls with a mini, pop-out client instead of the full, browser tab web app. What’s more, it includes click-to-call functionality to easily initiate calls from numbers on web pages or CRMs.
Users can work more efficiently, freeing up screen space
Check status of colleagues and initiate calls
Click to call functionality from web pages and CRMs